Help centre
SVG File FAQ — Formats, Machines, Licensing & Downloads
Everything we get asked about using SVG cut files — which format goes with which machine, why a file won't import, what the commercial licence actually covers, and how to get your downloads back. Written by the studio, not a support script.
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Buying & downloads
How purchasing and delivery work at PickSVG.
How fast do I get my files after paying?
Immediately. The download link appears on the confirmation screen the moment payment clears, and the same link is emailed to you. There's no manual approval step and no waiting period — these are digital files, not print orders.
What exactly do I receive?
One ZIP file per purchase, containing five versions of every design: SVG, PNG, DXF, EPS and PDF. A bundle of 20 designs therefore delivers 100 files in one ZIP. Nothing is withheld for a paid upgrade — the price you see includes every format.
How do I open a ZIP file on my phone?
You can extract a ZIP on both iPhone (Files app → tap the ZIP) and Android (Files by Google → Extract), but we'd steer you toward a computer instead. Cricut Design Space and Silhouette Studio both need unzipped files from a desktop, so extracting on a phone usually means moving them again later. Your purchase stays in your account permanently — buy on your phone tonight, download on your computer on Saturday.
Is there a download limit or expiry?
No. Unlimited downloads, no expiry date, for as long as PickSVG exists. This is deliberate: most crafters browse on a phone and cut on a computer days later, and download links that expire in 24 hours break that entirely.
Do I need an account to buy?
You can check out as a guest, but an account is worth the extra thirty seconds — it's what gives you permanent re-downloads. If you checked out as a guest and later create an account with the same email address, your past orders link up automatically.
Are bundles better value than buying singles?
Substantially, yes. Bundles work out to roughly $0.45–$0.60 per design against $2.39–$2.99 for individual files. If you're producing a range of items in one theme — a market stall, a Father's Day run, a chapter order — the bundle almost always wins. Browse SVG bundles.
File formats explained
Five formats ship with every design. Here's which one to reach for.
What is an SVG file?
SVG stands for Scalable Vector Graphic. Rather than storing pixels, it stores mathematical paths — which is why it scales from a two-inch decal to a four-foot sign with no loss of sharpness, and why cutting machines can follow it as a blade path. It's the native language of Cricut and Silhouette.
What is a DXF file used for?
DXF is a vector exchange format. For crafters it matters for one reason above all: Silhouette Studio Basic (the free edition) can import DXF but not SVG. It's also what most CNC routers and some laser software expect. DXF carries no colour or layer data, so use the SVG wherever your software supports it.
When should I use the PNG instead of the SVG?
Whenever you're printing rather than cutting — sublimation onto a tumbler or mug, print-then-cut stickers, or a mockup image for your shop listing. Our PNGs are 300 DPI with a transparent background, so they drop straight onto a coloured product without a white box around them.
Can I resize an SVG without losing quality?
Yes — that's the whole point of vector. The real limit is physical, not digital: fine detail becomes very hard to weed below about three inches in vinyl, and thin strokes can tear. PNG is the opposite; it's raster, so enlarging it much past its native size will pixelate.
What is a layered SVG?
A layered SVG saves each colour as its own path group, so Design Space imports it as separate layers you can cut from different vinyl and stack. A flat SVG imports as one shape in one colour. Roughly a quarter of our catalogue is layered, and every product page says which it is.
Machines & software
What works with what, and the compatibility traps worth knowing.
Which machines do PickSVG files work with?
Cricut Maker 3, Maker, Explore and Joy; Silhouette Cameo 4 and 5 and Portrait; Brother ScanNCut SDX and DX; and laser machines including Glowforge, xTool and diode lasers. Every design is imported and test-cut on Cricut and Silhouette before release — not spot-checked, every one.
How do I open an SVG in Cricut Design Space?
Unzip the download on a computer first — Design Space can't read inside a ZIP. Then: Upload → Upload Image → Browse → select the .svg. It uploads cut-ready with layers intact. Click it and choose Add to Canvas. Full walkthrough with screenshots in our upload guide.
Why won't my SVG import into Silhouette Studio?
Because you're almost certainly on Silhouette Studio Basic, the free edition, which can't import SVG — that's locked behind the paid Designer Edition. Use the DXF from your download instead: File → Open → change the file-type filter to DXF. This catches out a lot of people and it isn't a fault with the file.
Do these work with Glowforge and other lasers?
Yes for roughly 2,300 of our designs, which are prepared with laser-friendly path structures. Upload the SVG directly to the Glowforge interface, or the DXF for xTool and most diode-laser software. Designs with very fine internal detail aren't ideal for engraving at small sizes — product pages flag this where it applies.
Can I use these files with Inkscape or Illustrator?
Yes. Open the SVG or EPS in Inkscape, Adobe Illustrator, CorelDRAW or Affinity Designer to recolour, resize or combine designs before cutting. Editing for your own projects is fine under the licence; redistributing the edited file is not.
Does Cricut Access include these files?
No, and it doesn't need to. Cricut Access is a subscription to Cricut's own image library. PickSVG files are uploaded to Design Space as your own images, which is free and unlimited — you don't need an Access subscription to use them.
Using the files
Cutting, layering, sizing, and what to do when something goes wrong.
Why is my SVG cutting with jagged edges?
Usually the file was auto-traced from a raster image, which leaves hundreds of redundant nodes along every curve — the blade follows all of them. Other causes are a dull blade, the wrong material setting, or cutting too small for the level of detail. We draw as clean vector rather than tracing, so if one of ours cuts rough, that's a fault: email us and we'll fix or replace it.
How do I cut a layered design in different colors?
Import the layered SVG; Design Space shows each color as a separate layer in the right-hand panel. Don't ungroup. Press Make It and Design Space automatically sends each color to its own mat. Cut each on the matching vinyl, then stack them — use transfer tape and align from one corner rather than trying to eyeball the center.
What size should I cut a design for a t-shirt?
As a rule of thumb: adult front chest 10–11 inches wide, youth 7–8 inches, toddler 5–6 inches, left-chest pocket design 3–4 inches. Measure your actual garment rather than trusting the on-screen preview — Design Space's canvas doesn't reflect shirt size.
The design imported at the wrong size — why?
Design Space applies its own default scale on import rather than reading physical dimensions from the file. Just set the width in the size field after adding it to the canvas; because it's vector, resizing costs you nothing in quality.
Small details keep tearing when I weed. What can I do?
Three things, in order of impact: size the design up (fine detail below three inches is genuinely difficult in vinyl), use a new blade, and slow the cut speed. A weeding tool with a fine hook helps, as does weeding while the vinyl is still warm from a heat press if you're doing HTV.
Licensing & selling
What you can and can't do commercially. Summary here, full terms on the <a href="/license/">licence page</a>.
Can I sell shirts and tumblers I make with these files?
Yes. A commercial licence is included with every design at no extra cost, covering finished physical products you make and sell — shirts, tumblers, decals, signs, mugs, tote bags — on Etsy, at markets, or in your own shop. There's no tier upgrade and no per-unit count to track.
What am I not allowed to do?
You can't resell, share, or redistribute the digital files themselves — not as files, not in a bundle, not as part of a "free with purchase" offer. You can't claim the artwork as your own or register it as a trademark. Print-on-demand platforms need written permission first, because those services store and reproduce the digital file rather than a physical item you made.
Do I need to credit PickSVG?
Not required, and we won't chase you for it. If you'd like to, a mention in your listing or a tag on social is genuinely appreciated and helps a small studio more than you'd think.
Is there a limit on how many items I can sell?
No unit cap on physical products. If you're producing at real volume and want extended terms in writing — some wholesale buyers need it for their own contracts — get in touch and we'll sort out an extended license.
Can I use the designs on print-on-demand sites?
Not under the standard licence. POD platforms upload and store the digital artwork on their servers and reproduce it on demand, which is closer to redistribution than to making a product. We do grant POD licences case by case — ask us.
Are the free SVG files also licensed for commercial use?
Yes, on the same terms as paid files. The free designs aren't a restricted teaser — they're there so you can test our cut quality on your own machine before spending anything. Browse free SVGs.
Account, orders & refunds
Getting back into your files, and what happens when something isn't right.
How do I re-download files I bought before?
Sign in and open My files. Every purchase you've ever made is listed there, permanently, with no download limit. If you checked out as a guest, create an account with the same email address you ordered with and your history links up automatically.
I never received my confirmation email.
Check spam and promotions folders first — automated order emails land there routinely. If it's genuinely missing, your files are still in My files regardless of whether the email arrived. If you can't sign in either, email us with the address you paid with and we'll sort it.
Do you offer refunds?
Digital downloads aren't refundable once delivered, because a file can't be returned — that's standard across the industry and it's exactly why we test-cut everything before release. A file that genuinely doesn't work is a different matter entirely: tell us your machine, software and which format you tried, and we'll fix or replace it, usually the same week. Full terms on the refund policy page.
Can I change the email on my account?
Yes, from My files → Account details. Your purchase history moves with the account, not the email address, so nothing is lost.
What payment methods do you accept?
PayPal, which also processes card payments as a guest without a PayPal account — look for the card option on the PayPal screen. If you have trouble paying, tell us; we'd rather hear about it than lose the order.
Custom & bulk work
Things that aren't in the catalogue yet.
Can you make a custom SVG design?
Yes. We draw custom cut files to order and test-cut them on your machine type before delivery. Send the brief and tell us what you're cutting on, and we'll come back with a price and turnaround within one business day. Start a custom request.
Do you offer bulk or wholesale pricing?
Yes — for craft shops, print businesses, schools and Greek chapter orders. Tell us roughly how many designs you need and what you're producing, and we'll quote. Ask about bulk pricing.
Can I request a design you don't have?
Please do — requests are a genuine part of how the catalogue grows, and if we think others will want it too, we'll often draw it and add it for everyone. We can't take on trademarked logos, sports team marks or copyrighted characters.
How often do you add new designs?
Weekly, and seasonally ahead of demand — Father's Day designs get drawn in March, Christmas in September. If you're producing for a season, that lead time is deliberate so you're not scrambling.
